Privacy Policy

Thank you for visiting Small Step Solution’s (“Company” or “We”) Website (the “Website”). This privacy policy describes the types of information we may collect from you or that you may provide when you visit our Website. Please read this policy carefully because we want you to understand what information we collect and how we use, store, and share it. If you do not agree with our policies and practices, you may choose to not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.  This policy applies to information we collect:

  • On this website

  • In email, text, and other electronic messages between you and this Website

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to the policy

  • Any other sources; i.e. mobile or desktop applications downloaded from this Website

We may include hyperlinks to websites operated by parties that are not connected to or affiliated with us. By including a hyperlink to a third party’s website, We are not endorsing the information or material on that website. This policy does not apply to any website, application, product, or service that links to its own privacy policy or that is offered by third parties, in which clicking on third party links may allow the third party to collect, use, or share data about you. We are providing these hyperlinks only for your reference and do not control these websites, their privacy policies, or their terms of service. We encourage you to read their respective privacy policies.

What Data We Collect

We collect  several types of information from and about users of our Website, including information:

  • By which you may be personally identified such as name, email address, phone number, and mailing address (“Personal Information”).

  • Account information such as account ID, user ID, account profile, settings and preferences, purchase history, subscriptions, and registrations.

  • User contributions and user content such as personal information in content and communications uploaded, sent, shared, or inputted through our Website, including feedback you provide to us.

  • Billing and payment information such as payment and payment card information or bank account information, billing contact details, ship to and bill to information.

  • Device, usage, and site navigation information such as network and internet service provider (ISP) information, internet protocol (IP) addresses, device and browser identifiers and information, cookie/tracker identifiers and related information, your operating system, usage and diagnostics analytics and metrics, and usage, search, browsing history and user journey history (including clicks, navigation, user actions, interactions, and session replays).

How We Collect Information

By using our Website, we collect several types of information from and about you in the following ways:

  • Direct Interactions -- You provide your personal information when you interact with us, such as when you register for Services, fill in forms, communicate with us, and work for us.

  • User Contributions -- When you or others upload, share, send, or input that information through our Services or networks, or when you or they communicate with us.

  • Automatically -- When you interact with us, such as when you use our Services, visit our offices or events, open emails or view advertisements from us, or communicate with us. We may collect some of this personal information by using cookies and other similar technologies, see our Cookies provision below for more information.

  • Third Party or Publicly Available Sources -- We may receive your personal information from third parties, such as our third-party business partners (including data brokers and advertising partners), your organizations, governmental agencies who publish public records, and other publicly or generally available sources (including online websites).

For What Purposes We Collect Information

We collect your personal information so we can:

  • Present our Website and its contents to you;

  • Process and fulfill your order; 

  • Respond to your inquiries;

  • Provide the products, information, and/or services you request;

  • Email you about product and service offers, updated blog posts, and newsletters;

  • Improve our products and services; 

  • Notify you about changes to our Website or any products or services we offer or provide through it;

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and

  • For any other purpose with your consent

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

For What Purposes We Disclose Your Information

We may disclose personal information that we collect or you provide as described in this policy:

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Small Step Solutions' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Small Step Solutions about our Website users is among the assets transferred. 

  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 

  • To enforce or apply our terms of use https://info.smallbusinesscommunity.com/terms-conditions and other agreements, including for billing and collection purposes. 

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Small Step Solutions, our customers, or others. 

  • For any other purpose disclosed by us when you provide the information. 

  • With your consent.

How We Store Your Information

We work to implement a variety of administrative, physical, and technical security measures designed to help safeguard your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for using unique, strong usernames and passwords, and for keeping those usernames and passwords confidential. We ask you not to share your password with anyone.

How long we retain personal information varies based on the type of data, nature of our relationship with you, and our legal and other obligations.

Third-Party Marketers

We will not share your personal information with third-party marketers.

Third-Party Services

We may share your personal information with third-party service providers as necessary to complete your transactions or provide the services you have requested and authorized and to manage our firm. Our current service providers include Stripe, Paypal. These service providers must adhere to data privacy and security requirements, including their own privacy policies available on their respective websites. 

Do Not Track Signals

Do Not Track (DNT) is a preference you can set in your web browser to inform websites that you do not want to be tracked. Industry or legal standards do not yet exist regarding how DNT signals should be honored or recognized. Therefore, we do not currently respond to DNT signals.

Your State Privacy Rights 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. The exact scope of these rights may vary by state. To exercise any of these rights, please submit your request by email to [email protected]. To appeal a decision regarding a consumer rights request [APPEAL PROCEDURE].

Your Data Protection Rights

If you are covered by the General Data Protection Regulation (GDPR), you have certain rights related to your personal information. Specifically, under certain circumstances, you have the right to the following:

  • Request a copy of your personal data;

  • Request correction of personal data that you believe is wrong or incomplete;

  • Request erasure of your personal data;

  • Request restricted processing of your personal data; 

  • Request transfer of your personal data to another organization or to you; and

  • Object to our processing of your personal data.

You may contact us concerning any of these requests at the addresses listed in the Contact Us section below. We would appreciate the opportunity to answer your questions and resolve your concerns. You may file a complaint with the appropriate supervisory authority, but we urge you to contact us first. Please see the guide compiled by the United Kingdom’s Information Commissioner’s Office for more information about your rights under the GDPR, which is accessible at https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

Accessing and Correcting Your Information 

You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use https://info.smallbusinesscommunity.com/terms-conditions.

Children's Privacy 

We do not offer services to children and do not knowingly collect personally identifiable information from anyone under the age of 13. Should a child send us their personal information, we will use that information only to respond directly to that child to inform them that they may not use this Website and delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]

Cookies 

We do not use cookies outside of Google Analytics. Google Analytics collects and processes data as described here (“How Google uses data when you use our partners' sites or apps"). You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on available here.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Websites, we may collect information from you automatically through cookies or similar technology.

How We Use Cookies

Our Company uses cookies in a range of ways to improve your experience on our website, including: keeping you signed in and understanding how you use our website.

Types of Cookies Used

Our Website uses the following types of cookies:

  • Functionality – These cookies allow us to recognize you on our Website and remember your preferences. A mix of first-party and third-party cookies are used.

  • Advertising – We use cookies to collect information about your visit to our Website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may see advertising based on your browsing patterns on our Website.

How to Manage Cookies

You can set your browser to not accept cookies. See allaboutcookies.org for more information about cookies, including how to remove cookies from your browser. Please note, if you decline to accept cookies, some of our Website features may not function.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

You are welcome to contact us in connection with this Privacy Policy at the addresses listed below. Requests must include: your name, address, email address, phone number, and a detailed description of the type of personal information you want to control and what action you would like us to take. We will respond to your request within 30 days. 

Email us at: [email protected]

Or write to us: 1248 N 117th St, Wauwatosa, WI 53226

Last Updated: December 9, 2024